Privacy policy
Last updated 9 November 2026.
This policy explains what Live Experts LLC ("we") collects through liveexperts.ai and what we do with it.
What we collect
- Project briefs. When you use the contact form we receive your name, email address, company (if given) and the details you write.
- Emails and calls. If you email us or book a call, we receive the information you send or enter in the booking tool.
- Basic visit data. Our hosting provider records standard technical data (such as pages requested and approximate location derived from IP address) to run and secure the site. We do not use advertising trackers.
How we use it
Only to reply to your enquiry, prepare proposals, deliver work you hire us for, and keep the site secure. We do not sell your information or share it for marketing.
Who processes it
We use trusted providers to run the site and our email: website hosting, an email delivery service that forwards form submissions to our inbox, and Calendly if you book a call. They process data on our behalf.
How long we keep it
Enquiries that don't become projects are deleted within 24 months. Project records are kept as long as needed for the work and for legal and accounting obligations.
Your rights
You can ask us to see, correct or delete the personal information we hold about you by emailing contact@liveexperts.ai. Depending on where you live (for example the EU, UK or California) you may have further rights, and you can complain to your local data protection authority.
Contact
Live Experts LLC · contact@liveexperts.ai